Please make sure you provide us with the correct size when you order your ring. I advise that you have your finger measured professionally by a jeweler local to you- this is the most accurate and reliable way.
Alternatively, if this is not possible, you can purchase a ring sizer from our website to use at home, but please follow these tips to get the best result:
The ring sizer works like a belt. Push the end through the buckle to form a ring shape. Put the ring sizer on your finger and adjust to give a comfortable fit, checking that is snug enough not to fall off, but loose enough to slip back over the knuckle.
Measure your finger several times throughout the day, when you feel a normal body temperature, before settling on your size. This is because our fingers shrink and swell at different times in the day (i.e first thing in the morning and last thing at night) and depending on if you feel hot or cold.
If you are buying a surprise gift and cannot use a ring sizer/get measured, the best way to determine ring size is if you borrow an existing ring from the correct finger and take it to a local jeweler to get it measured. Alternatively you can email me and i can help you work out the size by measuring the internal diameter with a ruler-
Ring Re-Sizing Fee:
If you order the incorrect size and the ring needs adjustment, please email with your order number and I will confirm if the re size is possible, the cost with link for payment and return details. I will personally resize the ring to fit the new measurement you advise and so there will be a cost for the work involved between £10-£50 approx dependent on the ring design. Unfortunately not all rings can be resized, such as rings with stones, rings with a particular pattern/detail, its design, the work it requires or how many sizes it needs adjusting by. I can only resize rings larger or smaller by a max of 2 sizes, otherwise too much strain is put on the ring.
For sterling silver CHAIN bracelets and anklets, we need you to order the bracelet/anklet length you actually require.
When ordering LEATHER bracelets and anklets- We need your actual flush/snug to skin wrist/ankle size, with no room added on, just like the photo below:
How can i measure my wrist/ankle if i do not have a tape measure?
If you do not have a soft tape measure, you can use a strip of paper and flat ruler to measure your size and this is how you do it:
Prepare a strip of paper and dig out a flat ruler (even if you have to raid your little one's pencil case!)
use the strip of paper to measure around your wrist and mark with a pen the exact location the paper begins to overlap
Then lay the paper out flat and use your ruler to measure against the paper from the pen mark (where the paper overlapped around your wrist) to the bottom- this should give you your flush to skin wrist/ankle size.
Alternatively, tape measures can be bought very cheaply online or local stores.
When choosing a size for your necklace, please either use a tape measure to measure around your neck the length you wish the necklace to sit, or use our handy guide shown here which is based on an average, medium sized neck!